Assistant Operations Manager

The Assistant Operations Manager supports the smooth day-to-day running of Victoria Miro’s gallery operations, with a strong focus on Front of House, systems management, health & safety, and events delivery. Reporting to the Operations Manager, the role oversees visitor-facing services, line-manages FOH staff and invigilators, and ensures operational systems run efficiently. You will play a key role in staffing, rotas, compliance, and event support, helping deliver a welcoming, professional gallery environment. This is a hands-on role suited to an organised, people-focused operations professional with experience in cultural or visitor-led settings.

Key skills:

Front of House and visitor services management

Team leadership and line management

Operational systems administration (e.g. CRM, telephony, travel systems)

Event coordination and gallery operations

Health & Safety knowledge and compliance

Strong organisational and rota-planning skills

Clear communication and problem-solving abilities